01
Inbound call agents
Answer, route and resolve calls without hold music.
Voice agents that answer every call.
We build voice agents that speak naturally, handle interruptions and connect to your systems, so every call gets answered, day or night.
Planning
Goal
Output
Working…
- Answers 24/7
- Books during the call
- Hands off to a person
How a voice agent works
A conversation, not a phone menu.
- 01
Listen
Speech is transcribed in real time, even with interruptions.
- 02
Understand
The agent works out what the caller wants.
- 03
Act
It checks calendars, CRMs and your systems during the call.
- 04
Respond
It answers in a natural voice with minimal delay.
- 05
Hand off
Complex calls go to a person, with the full context.
What we build
Everything a phone line needs
02
Outbound calling
Reminders, follow-ups and surveys at scale.
03
Appointment booking
Real-time availability and booking during the call.
04
Speech-to-text & TTS
Accurate transcription and natural, on-brand voices.
05
Telephony integration
Twilio, SIP and your existing phone system.
06
Call analytics
Transcripts, summaries and sentiment for every call.
Use cases
Where teams use it first
Healthcare
Clinic receptionist
Books, reschedules and confirms appointments around the clock.
Real estate
Lead qualification line
Qualifies buyers and schedules viewings straight into agents' calendars.
Hospitality
Reservations agent
Takes bookings and answers common questions in multiple languages.
Voice agent vs. the alternatives
Why not voicemail, or a bigger call centre?
| Capability | Voicemail or phone menu | Call centre | Voice agent |
|---|---|---|---|
| Answers around the clock | Yes | Costly | Yes |
| Understands natural speech | No | Yes | Yes |
| Books into your calendar | No | Yes | Yes, during the call |
| Handles call spikes | No | Limited | Yes |
| Summarises every call | No | Partly | Yes |
Voice products we've shipped
Running in production today
Process
From first call to production
01
Scope
A short workshop to pick the use case, define what success looks like and check your data.
02
Prototype
A working demo on your real data within weeks, so you can see it before you commit.
03
Build & integrate
A production build connected to your tools, with guardrails, tests and monitoring.
04
Launch & improve
We go live, track quality and cost, and keep tuning as usage grows.
Built withDeepgramElevenLabsTwilioOpenAIWebRTCNode
Questions